FAQ

Your TORÉ Guide: Kimono Robe Fit, Fabric, Craftsmanship, Shipping & Gift Options

Product & Fit

What makes TORÉ kimono robes unique?

What do the patterns on our dressing gowns mean?

Which size should I choose?

What are the kimono robe care instructions?

What is the composition of the fabric?

Where are TORÉ dressing gowns made?

Gifting

Can a robe be packaged as a gift?

Are TORÉ kimono robes a good gift for anniversaries or birthdays?

Is a TORÉ robe a suitable gift for men?

Is a TORÉ robe a suitable gift for women?

Shipping & delivery

Where do you ship from?

How much does delivery cost?

What are your delivery times?

Do you offer express shipping?

Do I have to pay customs or import taxes?

RETURNS & EXCHANGES

What is your return policy?

Can I exchange my robe for a different size?

Who covers the return shipping cost?

Wholesale

Do you offer wholesale options for retailers?

Contact us